On the first visit to this company we witnessed a sea of cardboard job files with notes scrawled over the covers. Then there were the cries of 'can you get of the spreadsheet' as their tracker was overloaded and couldn't handle multiple users.
Now everything is managed on the Salesforce Platform. Wizards look at the job requirements and create quotes with bespoke pricing, and then create all of the shifts required to manage the road closure or traffic management installation. Our mapping and calendar integrations help schedule available workers to the right job. The Traffic Management Operatives use the Mobile App to check in/out of their shifts, perform on-site risk assessments and safety checks and upload images of the traffic management back to the platform. On job completion and finance get to work to send out the invoices.
Paperwork is banished, and Excel trackers are a distant memory.